Frequently Asked Questions

These are the questions educators ask us most. Can't find yours? Message us at @sinlash_ on Instagram or email info@sinlash.com.

Before you buy

    • Teaching beginners? The Classic manual.
    • Teaching advanced students? The Russian Volume manual.
    • Starting with a short workshop? The Lash Retention manual.
    • Teaching lash lifts? The Korean Lash Lift manual (Balm and Glueless).
    • Want everything for your academy? The Ultimate Lash Educators Bundle.

    Still not sure? Message me at @sinlash_ on Instagram and tell me what you teach. I'll point you to the right one.

  • Yes, it works like any Canva template. After you buy, you copy it into your own Canva account.

    Everything is already written and designed, so most educators just add their logo and colours and start teaching. Change as much or as little as you like.

  • Only if you leave it exactly as it is. Swap the cover, colours, fonts and photos, rewrite the intro, add your own examples and client photos. A few changes and it looks like yours.

  • Yes. Every page is editable. Add your own techniques and styles (like wispy sets), and take out anything you don't teach.

  • Because it's a whole course, not just a manual. You get the manual, the presentation, the exam, certificates and student forms. I wrote it from 9 years of lashing, teaching and judging, and it's professionally designed.

    Building all of this yourself takes months. You'll teach with it for years, and you can split the cost into instalments.

Teaching with it

  • You show the presentation on a screen while you teach. The manual is what your students keep, so they can go back over everything after the course.

  • Yes. You can share the Canva presentation with your students as a view-only link, so they click through it like chapters. For a full online course with videos and logins, use a course platform like Kajabi or Teachable.

  • Yes. Give your students a printed copy or a PDF they can't edit. Just don't share the editable Canva file.

  • Yes. The course is already planned out for you, so it works even for your very first class. You just need to be confident doing the treatment yourself.

Editing & language

  • Yes, you need Canva Pro to edit the templates. The website template in the Ultimate bundle also needs a Wix account.

  • Yes. Educators already teach with our manuals in other languages. Canva's translate tool does most of the work, then you just check the wording.

    I've recorded a short video showing you how: watch the translation tutorial.

  • Yes. Teach from a screen, or print it straight from Canva if you want.

  • No. Those are videos of me drawing on my iPad. You get the finished, designed pages and illustrations, ready to edit.

Paying

  • Yes. At checkout you can split the price into 3 interest-free payments with Shop Pay or Klarna. The Ultimate bundle also has a 4-month plan (4 × £525).

  • Card, PayPal, Apple Pay, Google Pay or Shop Pay. You'll see all your options at checkout.

  • GBP. You can switch to your own currency at the top of the page.

After you buy

  • Straight after you pay, you'll get an email with your access. Nothing gets posted.

    Can't see it? Check your spam folder, then email info@sinlash.com with your order number.

  • Email info@sinlash.com with your order number and a screenshot. We'll sort it out.

Licence & refunds

  • No, please don't. Your licence is just for you, so sharing the Canva link or files, or reselling them, isn't allowed. Full details are in our Terms of Use & Licensing Agreement.

  • Your licence is for you only. If other trainers will teach with it too, message us before you buy so we can talk it through.

  • Because you get the files straight away, we can't offer refunds. The only exception is if you accidentally buy the same thing twice. Not sure which one to get? Ask us first, we're happy to help. See our Refund Policy.

  • Email info@sinlash.com or message @sinlash_ on Instagram. We reply to every message.